500 Internal Server Error

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9 years 7 months ago #41117 by aastikbhatt
Hi. I have successfully installed sparky framework, but i try to open it (for accessing layout builder, menu assignment etc) from Template Manager->"Styles", i get 500 Internal Server error, but I can open other templates like protostar. However, from Template Manager->"Templates", i click on sparky, i am able to reach folders for Editor, Create Overrides.

I don't have much technical knowledge nor joomla experience; but i am good at reading and understanding. So someone please give me some guidance how to solve this 500 error. I have already designed my website on my personal computer using xampp, thanks to sparky it was very very easy for newbie like me. But on my server i am unable to reach sparky.

If it is any helpful- i am using shared windows hosting for my website. And i have ASP.NET 4.0.30319.17929, PHP 5.4.15, MySQL 5.1.56-community.

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9 years 7 months ago - 9 years 7 months ago #41118 by aastikbhatt
i am attaching a screen video to show how i am getting the error:
Last edit: 9 years 7 months ago by aastikbhatt.

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  • milos
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9 years 7 months ago #41119 by milos
Replied by milos on topic 500 Internal Server Error
For Joomla, it's recommended to have a Linux hosting. Also, it would be good if the host is based on cPanel. I am not an expert for Windows hosts, so I am not sure why you get the server errors.

Regards

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9 years 7 months ago #41122 by aastikbhatt
Thank you for reply. But i am getting 500 error only while trying to access sparky, and not at anywhere else.

i attempted changing htaccess and web.config files after reading such type of issues on other forums but nothing helped.

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  • milos
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9 years 7 months ago #41127 by milos
Replied by milos on topic 500 Internal Server Error
Please attach System Information page of your Joomla here.

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9 years 7 months ago - 9 years 7 months ago #41128 by aastikbhatt
System information screen shot :


Attachments:
Last edit: 9 years 7 months ago by aastikbhatt. Reason: wrong attachment

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