Allow our support staff to help you:
- Average response time is 12-24h. Please don't ask the same question twice.
- Always post your site link so we can check your problem.
- If you prefer, you can send link and site login details privately if you click "Report to moderator" link.
You are welcome to post if you have fair Joomla/WordPress knowledge and your question is related to:
- Finding and resolving errors in our products
- Problems with installation of our products on your server
- Instructions how to use our products - please read documentation and search this Forum before posting!
- General questions about our products
In the following cases, support staff may not reply your question or may delete your post without prior notice:
- Total Joomla/WordPress beginners - Please find some literature for Joomla or literature for WordPress.
- Modifications of our products: Beside Joomla/WordPress knowledge, you must also understand CSS and HTML, and/or have some PHP experience. Purpose of this Forum is not teaching HTML, CSS or PHP.