Add/Edit shipment address page - does not appear

  • hkeyzer
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10 years 10 months ago - 10 years 10 months ago #29045 by hkeyzer
Hi,

Sorry to do this - but the "Add/Edit shipment address" page does not appear when you click on any option to edit during the checkout process.

I've checked with default template on the site and it works fine.

Also checked the demo site and the same issue occurs.

How do we get the shipping address input page to appear?

Thanks
Henk
Last edit: 10 years 10 months ago by hkeyzer. Reason: corrections

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10 years 10 months ago #29053 by ivan.milic
You need to configure "Shopper fields" in vm admin.

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  • hkeyzer
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10 years 10 months ago #29106 by hkeyzer
Hi,

Checked VM shopper fields and the field there are the "Bill To Address" etc.

I think the "Add/Edit shipment address" are associated with the "order", not shopper.

The "Bill To Address" works fine - the "Add/Edit shipment address"/(page) is missing.

Cheers
Henk

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  • hkeyzer
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10 years 10 months ago - 10 years 10 months ago #29108 by hkeyzer
Oooops my bad - looked in the wrong columns.

Worked correctly when I enabled details in "shipping form" column.

Thanks
Last edit: 10 years 10 months ago by hkeyzer.

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10 years 9 months ago #29975 by Parsons
Hello All
Sorry to open this again I am experiencing the same problem can not add/edit delivery address.

In VM shopper thier is a "Shipment Addresses Add Address tab", I click this but nothing happens, does it have to be enabled somewher else? See attched image no 1




Also if I click on the shipment address tab no information is shown, see attached image no 2



I appreciate any guidence thank you

Parsons
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10 years 9 months ago #29986 by ivan.milic
Do you have shipment methods defined?

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