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Topic-icon no download even after 10 hours :(

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7 years 5 months ago #1070 by kselseise
kselseise created the topic: no download even after 10 hours :(
I have purchased the boutique template last night via order no. 285. However even after more than 10 hours, i am still waiting for my download links to appear in my member section. can u please expedite this.

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7 years 5 months ago #1071 by milos
milos replied the topic: Re: no download even after 10 hours :(
Sorry for inconvenience.

You should receive email with download link immediately after purchase. I checked now, and I can see your payment, but perhaps you didn't click Finalize button after payment.

Anyway, I am sending your download link now. Let me know if you didn't receive it.

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7 years 5 months ago #1079 by kselseise
kselseise replied the topic: Re: no download even after 10 hours :(
thanks. i receive it.

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7 years 5 months ago #1214 by cronjob78
cronjob78 replied the topic: Re:no download even after 10 hours :(
Same issue here. Waiting 24 hours for the activation email. Submitted a support ticket yesterday evening but still no reply. Please send it on immediately. Thanks.

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7 years 5 months ago #1216 by milos
milos replied the topic: Re:no download even after 10 hours :(
You account is activated yesterday and we sent an email informing you about it. Please use Commercial Templates/Extensions link under Downloads menu to download products. Please don't use shopping cart (it's for individual product orders).

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