Search Form and Social Buttons

HotThemes Logo and Top Menu

To request a forum account, please login here and open support ticket. Only customers with active order(s) can open forum account!

× Feel free to talk about anything and everything related to Joomla in this board.

Topic-icon Unable to Login [SOLVED]

More
6 years 5 months ago - 6 years 5 months ago #3171 by yaani
I have tried creating an account using 3 different email addresses.

I get the activation emails & I click on the link to activate the account.

When I try to login I get this error

You must login to access this page. These login details differ from your websites control panel username and password.

Login Details Incorrect. Please try again.
If you registered for Club account before Sep 8th 2010, please read this.

I have tried to login using the email address & password & also the username & password but I get the same error with each one.

When I click the reset password link I get the following error

No client account was found with the email address you entered


This happens with all three accounts I activated.

Am I doing something terribly wrong? :unsure:
Last Edit: 6 years 5 months ago by yaani.

Please Log in to join the conversation.

More
6 years 5 months ago #3173 by milos
Club and Paid Downloads form (marked as Members's Panel top-right) is for PAID membership only (Silver, Gold and Platinum).

Free members can login on the Forum home: www.hotjoomlatemplates.com/support-forum

Please Log in to join the conversation.

More
6 years 5 months ago #3175 by yaani
milos,

Thank you for your quick response. Sorry, I misunderstood the account login process.

I am using the account with the email yaanimai @ gmail.com (remove spaces) if you could please delete the other two accounts that would be great.

Thanks you for your help. I just downloaded the Hot Joomla Carousel and I am about ot install it & test it out. It looks like exactly what I was looking for. After I get it installed & working I will leave you feedback.

Thanks again!

Please Log in to join the conversation.

More
6 years 5 months ago #3179 by milos
Please give me email addresses of the two accounts that should be deleted.

Please Log in to join the conversation.

Time to create page: 0.123 seconds

Links, Partners and Social Media