× Discussion about "eCommerce" VirtueMart/Joomla template

After upgrade, website modules badly positioned

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3 years 1 month ago #45776 by Danimeeka
Hi,

This is a mysterious situation that I cannot replicate. I have upgraded my client's website from J2.5/VM2 to J3.4.3/VM3 (and the latest version of the eCommerce template). The website looks good to me, tested on 4 browsers and 2 computers.(See attached screenshot.) There are issues on mobile devices, but that's for another ticket.

My client has 4 computers in her office. On three, the website modules are misplaced (see attachments) and on the 4th the website is good.

Do you know what could be causing the problem on my client's 3 computers?

Many thanks,

Julia.
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3 years 1 month ago #45777 by nikola.mihajlovic
Hello,

sorry to say, but we could't replicate problem too. Tested on several computers and on major browsers. One thing could be some browsers cache, but it's not common that cache problem occur on several computers.

Can you check if there is some errors in console of that web browsers?

Also I see that Google Chrome is used on that pc. Try to update it and see if it solve the problem.

Best regards,
Nikola Mihajlovic

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3 years 1 month ago #45861 by Danimeeka
Hi Nikola,

My client has discovered that the problem is only on her computer so that narrows down the issue. Her Chrome is up to date. I'm handing this one over to her PC technician.

Thanks very much for putting in the time trying to replicate the problem on your own computers.

Kind regards,
Julia.

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