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× Discussion about "eCommerce" VirtueMart/Joomla template

Topic-icon Installation problem

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6 years 1 month ago #3984 by shanepowys
I have uploaded the files to my Cpanel via FTP and have tried to start the process of installing the template via Hot Start, but I cannot get the installation to work.
I have change the name to www.candles4.me/administrator/index.php as this is what I used before on other templates from you.

But nothing happens.

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6 years 1 month ago #3994 by ivan.milic
When I follow link you provided, i get to Joomla installation process page, you need to finish?

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6 years 1 month ago #3996 by shanepowys
Yes as I cannot see the page, all I get is a page of adverts.

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6 years 1 month ago #3998 by ivan.milic
If you can't see installation page from your computer, or internet connection then that is an issue we con not handle. Why you don't try to use different computer to finish this?

Maybe I did not understand your problem?

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6 years 1 month ago #4005 by shanepowys
It seems that Joomla and Virtuemart together :angry: will not work on a shared server unless you have a dedicated IP address, this is why I could not get access to the installation page. I transfered the account to a dedicated IP address and it worked, no problem. :woohoo:

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