× Discussion about "eCommerce" VirtueMart/Joomla template

Topic-icon Installation problem

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7 years 6 months ago #3984 by shanepowys
I have uploaded the files to my Cpanel via FTP and have tried to start the process of installing the template via Hot Start, but I cannot get the installation to work.
I have change the name to www.candles4.me/administrator/index.php as this is what I used before on other templates from you.

But nothing happens.

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7 years 6 months ago #3994 by ivan.milic
Replied by ivan.milic on topic Installation problem
When I follow link you provided, i get to Joomla installation process page, you need to finish?

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7 years 6 months ago #3996 by shanepowys
Replied by shanepowys on topic Installation problem
Yes as I cannot see the page, all I get is a page of adverts.

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7 years 6 months ago #3998 by ivan.milic
Replied by ivan.milic on topic Installation problem
If you can't see installation page from your computer, or internet connection then that is an issue we con not handle. Why you don't try to use different computer to finish this?

Maybe I did not understand your problem?

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7 years 6 months ago #4005 by shanepowys
Replied by shanepowys on topic Installation problem
It seems that Joomla and Virtuemart together :angry: will not work on a shared server unless you have a dedicated IP address, this is why I could not get access to the installation page. I transfered the account to a dedicated IP address and it worked, no problem. :woohoo:

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