Allow our support staff to help you:

• Average response time is 12-24h. Please don't ask the same question twice.
• Always post your site link so we can check your problem.
• If you prefer, you can send link and site login details privately if you click "Report to moderator" link.

You are welcome to post if you have fair Joomla/WordPress knowledge and your question is related to:

• Finding and resolving errors in our products
• Problems with installation of our products on your server
• Instructions how to use our products - please read documentation and search this Forum before posting!
• General questions about our products

In the following cases, support staff may not reply your question or may delete your post without prior notice:

• Total Joomla/WordPress beginners - Please find some literature for Joomla or literature for WordPress.
• Modifications of our products: Beside Joomla/WordPress knowledge, you must also understand CSS and HTML, and/or have some PHP experience. Purpose of this Forum is not teaching HTML, CSS or PHP.