Search Form and Social Buttons

HotThemes Logo and Top Menu

To request a forum account, please login here and open support ticket. Only customers with active order(s) can open forum account!

× Discussion about "Rockin" Joomla template.

Topic-icon The HOT Start installation does not work.

More
6 years 10 months ago #2204 by dave@sealevelservices.com
dave@sealevelservices.com created the topic: The HOT Start installation does not work.
I was following the HOT Start Installation instructions, but they dont seem right and my install is not working correctly.

I uploaded everything from the HOTstart zip folder. Instructions say to make configuration.php writable. What it does not say is that configuration is named configuration.php-dist and this name needs to be changed, then chmod to 777.

Anyway, with that being done, I went to the installation folder and started the install.

I gave it database name and login info as requested, but the instructions dont really tell you what to do here. There aren't any database tables that need to be backed up, so I selected to delete any existing tables and hit next.

I put in FTP Info for an FTP User I set up, and hit the next button.

I proceed to the next page and provide admin details, but when I try to install sample data, I get an error telling xml response from the server was invalid. So I just left "Install Default Sample Data" checked and hit the next button.

I now have these errors returned:
Notice: Undefined index: DBtype in /home/jimi/public_html/installation/installer/models/model.php on line 764

Fatal error: Call to undefined function: getnulldate() in /home/jimi/public_html/installation/installer/helper.php on line 290

Nothing ever seems to populate the database and now I am stuck.

Any help would be appreciated, but obviously the instructions for the HOT install are a bit incorrect.

Thank you!

Please Log in to join the conversation.

More
6 years 10 months ago #2208 by milos
milos replied the topic: Re: The HOT Start installation does not work.
Sorry about that. I will try to install Rockin on our end to check if there are any issues. Will get back to you soon.

Please Log in to join the conversation.

More
6 years 10 months ago #2209 by milos
milos replied the topic: Re: The HOT Start installation does not work.
The test installation went perfectly, so it's a problem on your server.

1. You should not make configuration.php writable. This file doesn't exist in the beginning. It will be created by Joomla installer. Make sure the directory where you uploaded Hot Start files (Joomla root) is writable (755 is recommended, or use 777 and then revert it back to 755 after installation).

2. Make sure DB access parameters are correct. Check this with your hosting provider.

3. Don't enter any FTP info during install. Leave NO selected and just hit next on this screen.

4. Make sure you uploaded all files CORRECTLY. You may have some missing files. I recommend using Filezilla FTP software. Please try to delete all files and upload them again.

You're correct. Installation help page is outdated. We will replace it soon. In the meantme, you can follow: demo.hotjoomlatemplates.com/sportal/inde...icle&id=23&Itemid=63

Please Log in to join the conversation.

More
6 years 10 months ago #2210 by dave@sealevelservices.com
dave@sealevelservices.com replied the topic: Re: The HOT Start installation does not work.
I had to basically input the database information manually into the configuration file, then I had to manually dump the sample_data.sql which got the site up and running correctly.

The only problem I am having now, is that like the database info, it did not create the admin user, so I cant login to the admin panel, and we all know how hard it is to fix that.

Any ideas that can help me get into the backend?


Thank you

Please Log in to join the conversation.

More
6 years 10 months ago #2211 by dave@sealevelservices.com
dave@sealevelservices.com replied the topic: Re: The HOT Start installation does not work.
I just noticed that when I click on Login or create an account I get a bunch of these database errors.

Warning: cannot yet handle MBCS in html_entity_decode()! in /home/jimi/public_html/libraries/joomla/application/pathway.php on line 209

Please Log in to join the conversation.

More
6 years 10 months ago #2212 by milos
milos replied the topic: Re: The HOT Start installation does not work.
Regarding the recovering of the superadmin password, please read this: docs.joomla.org/How_do_you_recover_your_admin_password%3F

Regarding the error message, you will have to ask your hosting provider to enable PHP5 on your server. This is required by Joomla to run properly.

Please Log in to join the conversation.

Time to create page: 0.137 seconds

Links, Partners and Social Media