Problems With Template Installation

  • milos
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13 years 6 months ago #2385 by milos
No, I don't need user/pass. If the hot_sportal is not in the template directory, then you didn't upload files from the hot_sportal_hotstart.zip archive properly. Check this archive and you'll see that /templates/hot_sportal exists. How then it doesn't exists on your server?

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13 years 6 months ago - 13 years 6 months ago #2392 by hoopstyles
Okay yes I found it on the server, what am I supposed to do from here?
Last edit: 13 years 6 months ago by hoopstyles.

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  • milos
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13 years 6 months ago #2394 by milos
If the directory are on server, then the template must be in template's list. If it's not, then you didn't upload template files correctly.

Sorry, if you don't know such simple operations like uploading files and directories on server properly, I can't help you. The only thing I can offer is the Installation service ($30). Otherwise, you should find somebody more experienced to install template for you.

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13 years 6 months ago - 13 years 6 months ago #2395 by hoopstyles
I uploaded the files to the sever correctly the installation screen came up and I filled that out correctly but the template is not listed..I don't see what I could have done wrong during uploading stage if it's so "simple".

And the template has to be on some how if my website looks like this --> hoopstyles.com
Last edit: 13 years 6 months ago by hoopstyles.

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  • milos
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13 years 6 months ago #2397 by milos
Please open a support ticket and give me your FTP and Joomla superadministrator access.

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13 years 6 months ago #2399 by hoopstyles

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